Posts by admin


The Humility of Injury

Right before Labor Day I fractured my ankle in two places and partially tore three ligaments. It was obviously painful as hell, but it could have been a lot worse.  Three months later, with the end of summer looming, I am still rehabbing. Walking around a city is fine, but running, tennis, and hiking are still distant. It’s been a process.

One constant in this that I am proud of has been my positive mental attitude. I anchored this in the hope that weeks on crutches would heal my plantar fasciitis (it didn’t fully) and a resolution to focus on what I could or would do while my injury limited more habitual routines.

This started with a handwritten entry in my journal: a practice I love and at times have done more frequently but which I hadn’t touched in YEARS.


It Ain’t All Talk – Principles of Team Communication

It’s a truism that communication is vital to a team’s success.

But the umbrella of communication hides a lot of nuance around who is communicating with whom, how ideas are being conveyed, what norms govern the individual interactions and on and on.

Getting on the same page and rowing in the same direction is HARD.

This post summarizes a presentation I gave to around 25 managers at CB Insights last year which aimed at underscoring how important establishing a common language is within a team (and company). Because if your team can’t communicate, it can’t get things done.


The Kippah at (Not) My Jewish Wedding

I’ve written a bit about the interfaith journey my wife and I are on, but mostly this has centered on the conversations around what it would mean to marry.

Now we’re married and the process of forming a rich tapestry from our combined backgrounds is well underway.

Some of our tensions and questions and feelings and choices around this inter-weaving feel quite comfortable already.

Many others do not (yet).

But I think this dichotomy of comfort and discomfort is precisely the point.


Data Slogs: Creating Alignment for Ops Teams

Data slog: The often grueling and mind-numbing process of cleaning and standardizing your data to ensure it is reliable enough to use for analysis

Data slog: A management tool for operationally oriented teams

In operations, no one is above a data slog.

That statement is core to the operations team I lead. And it’s not just because 75% of what we do depends on good data (the value of good data is generally obvious).

What’s seldom talked about is how orienting your team around thankless data projects contributes to both a better functioning system AND a better functioning team.