The first time I fired someone was one of the hardest experiences of my life.
It didn’t make it easier that I had zero doubt that this was the best decision for the company and my team. It didn’t help that we had exhausted multiple measures to try and course correct.
Sometimes knowing something is right does nothing to make doing it easier.
So OK, it sucked. Obviously. You have to pretty messed up to not be affected by making this kind of decision.
But the emotional side isn’t really what I want to focus on here.
I think it’s probably more useful to walk you through the key mistakes I made during the entire three month process from making an offer to letting my team member go.